ChatGPT Mods Refund Policy

Welcome to ChatGPT Mods. We are committed to ensuring your satisfaction and providing an excellent user experience. Please review this refund policy to understand the terms regarding refund requests and our commitments.

General Refund Policy

ChatGPT Mods is dedicated to your complete satisfaction with our services. Should you encounter any problems or feel unhappy with your purchase, please reach out to our support team at imagent.tech@gmail.com.

Eligibility for Refunds

Refund requests may be considered in the following situations:

Technical Issues

When technical difficulties prevent you from accessing or utilizing our application's functionality.

Misrepresentation

When the delivered service differs from what was described at the time of purchase.

Defective Service

When the provided service contains defects or fails to operate as intended.

Refund Requests

Please adhere to the following procedure when requesting a refund:

Contact Support

Send an email to imagent.tech@gmail.com including your purchase information, the email address used for registration, and a detailed explanation of the issue.

Investigation

Our support staff will examine your case and might ask for additional details or screenshots to better assess the situation.

Resolution

We aim to address your concern within 5-7 business days. If resolution proves impossible, we will issue your refund.

Refund Processing

Refunds are issued to the original payment method that was used during the purchase transaction.

Depending on your payment provider, please expect the refund to reflect in your account within up to 10 business days.

Subscription Plans

Regarding our subscription offerings:

Cancellation

Subscription cancellation is available anytime through your account preferences. After cancellation, service access continues until the conclusion of your current billing cycle.

Refunds for Subscriptions

Subscription refunds are only considered when requested within 14 days of the original purchase, assuming minimal service usage during this timeframe.

Exceptions

Refunds are unavailable under these circumstances:

Change of Mind

No refunds are issued for simple change of mind or loss of interest in the service.

Violations of Terms

Users who breach our Terms of Service forfeit their eligibility for refunds.

Contact Us

For any inquiries or additional support, feel free to contact our support team at imagent.tech@gmail.com. We're dedicated to assisting you and ensuring your satisfaction with ChatGPT Mods.

Effective Date: January 30, 2026